Term and Conditions

Sweet Stationery Store is an online retailer specializing in kawaii stationery, accessories, and lifestyle products. Our website is located at sweetstationeryus.com and our business is operated from:

4613 Andell Road, Worthington, US 43085

You can contact us via email at [email protected] for any questions or concerns.

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Use the website only for lawful purposes
• Not engage in any fraudulent activities
• Not attempt to undermine the security or proper functioning of the website
• Be responsible for maintaining the confidentiality of your account information
• Be at least 18 years old or have parental consent to make purchases

We offer a delightful selection of kawaii products including:

• Stationery and art supplies
• Accessories and jewelry
• Home goods and decor
• Kigurumi and costumes
• Beauty products and tools
• Collectible figures
• And many more adorable items!

We strive to ensure that product descriptions, images, and prices are accurate. However, slight variations may occur. If a product does not meet your expectations, please refer to our return policy.

Placing Orders

When you place an order, you will receive an acknowledgment email. This constitutes an offer to purchase, which we accept when we send a confirmation that the product has been shipped.

Pricing and Payment

All prices are in US Dollars (USD). We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. If payment cannot be processed, your order will be cancelled.

Shipping

We ship worldwide excluding Asia and some remote areas. Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

Please allow 1-2 business days for order processing. Delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control.

We want you to be happy with your purchase! Please review our happiness guarantee:

• Returns and exchanges are accepted within 15 days of receipt
• Items must be in original, unused condition with all packaging and tags
• Original receipt or proof of purchase is required
• Return shipping costs are the customer’s responsibility unless item is defective or incorrect
• Refunds are processed within 5 business days after we receive and inspect returned items
• Original shipping costs are non-refundable

For detailed instructions, please see our Returns & Exchanges policy on the homepage.

All content on this website, including images, text, logos, and designs, is the property of Sweet Stationery Store or our suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this site without our express written permission.

Sweet Stationery Store shall not be liable for:

• Any indirect, special, or consequential damages arising from the use of our website or products
• Delays in delivery due to circumstances beyond our control (including but not limited to weather, customs delays, carrier delays)
• Minor variations in product color or design from website images
• Any issues arising from misuse of products

Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the products in question.

We respect your privacy and are committed to protecting your personal information. Please see our separate Privacy Policy for details on how we collect, use, and protect your data.

These Terms and Conditions are governed by the laws of the United States and the state of Ohio. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Worthington, Ohio.

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the modified terms.